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Please use to the following Email to contact us at any time.

If you are having problems with our website(s), videos, or any of our features, please provide the exact URL of the problem/error, any errors you are getting, and any detailed information you can give. The more detailed information you provide, the more it will help us in finding a solution.

If you’d like to cancel your subscription and not to be billed again, or for any billing questions including refunds on a case-by-case basis, please contact our billing partner,  (‘, Feel free to contact them by phone +1 800 893 8871 or email BILLING@EPOCH.COM

Should any user have a complaint regarding any material on our site or a complaint regarding user experience, please contact us via email at All Complaints will be reviewed by our team and resolved within seven (7) business days. By the end of that time period a resolution will then be sent back via email to the Complainant. After a resolution has been sent, Any Appeals or requests for any decision made should be re-presented to